Providing customers the best service possible is important to Fidelity Bank. And, in an effort to assure that customers receive friendly and efficient service, Fidelity Bank established a Customer Care Center. The Customer Care Center is staffed with knowledgeable Bank Representatives whose only responsibility is to service the questions, concerns and inquiries of both our customers and the general public.
Some of the topics covered may include:
The Customer Care Center is available Monday through Friday from 8:30 a.m. to 5:00 p.m. and can be accessed by dialing 1-800-242-2500 or via email.
Messages sent by e-mail may be intercepted by third parties or may be delayed in reaching the appropriate unit at Fidelity Bank. Please do not use email for communications containing confidential or time-sensitive information.