Customer Services

While many banks have assumed the retailer mentality, focusing solely on the bottom line, Fidelity Bank strives to maintain a personal touch with each customer. We are committed to fulfilling your money management needs through a customer-centric approach. Whether you enjoy the person-to-person exchange experienced by visiting one of our brick-and-mortar locations, or prefer self-serving your financial accounts through the use of our user friendly online tools; we can help you achieve your financial goals quickly, conveniently and painlessly.

Please visit our links to the left if you are looking for more information on telephone banking, automatic loan payments, annual credit report or discounted auto insurance. If you have specific questions please contact The Customer Care Center which is available Monday through Friday from 8:30 a.m. to 5:00 p.m. and can be accessed by dialing 1-800-242-2500 or via email.

Messages sent by e-mail may be intercepted by third parties or may be delayed in reaching the appropriate unit at Fidelity Bank. Please do not use email for communications containing confidential or time-sensitive information.