Contact Us

Administrative Offices/Customer Service

Fidelity Bank
1009 Perry Highway
Pittsburgh, PA 15237

Phone: 412-367-3300
Toll free: 1-800-242-2500
Fax: 412-364-6504

To report your ATM Card, VISA Check Card or Business VISA Check Card lost or stolen

Call toll-free 1-800-242-2500 or complete the Lost or Stolen Card form on our website.

To report your Elan credit card lost or stolen

Call toll-free 1-800-558-3424.

General questions or information

Email us at admin@fidelitybank-pa.com

Or contact us by department

Deposit Information
deposits@fidelitybank-pa.com

Consumer, Mortgage or Commercial Loan Information
loans@fidelitybank-pa.com

Fidelity One Touch 24-Hour Banking

Local customers 412-367-6144

Non-local customers can call toll-free 1-888-802-8003

Send loan payments to

P.O. Box 11136
Pittsburgh, PA 15237